Refund policy
We want you to be completely satisfied with your purchase from Peak Contain. If you need to return an item, we are here to help.
-
Return Window: You may request a return within 30 days of receiving your item.
-
Return Conditions: To be eligible for a return, the item must be in its original packaging, unused, and in the same condition as when you received it.
-
How to Initiate a Return: Please email us at mikimausmotown495@gmail.com with the subject line "Return Request - [Your Order Number]". Our customer service team will provide you with further instructions.
-
Return Shipping: Unless the item is defective or damaged, customers are responsible for the cost of return shipping.
Refund Policy Once we receive your returned item and inspect it, we will notify you via email regarding the status of your refund.
-
Processing Time: If your return is approved, we will initiate a refund to your original payment method. Please note that it typically takes 5-10 business days for the refund to be processed by your bank or card issuer.
-
Non-Returnable Items: Please note that sale items or gift cards are not eligible for return or refund.
Contact Us If you have any questions regarding your return or refund, please feel free to contact us at mikimausmotown495@gmail.com.